Lots going on with community building, part 3

I haven’t had a chance to blog much lately, but there is a lot to share about what’s been going on with community building projects.

We’ve handled a large spike in interest from people wanting to participate in the project after the Get Involved page was featured in promotions about Mozilla’s 15th anniversary.

To handle this increase in interest, we’re encouraging teams to try new things and are seeing encouraging results—for instance, Mozilla Hispano has been rethinking how they connect with new volunteers.

We’ve also been looking at tools to help deal with larger numbers of potential contributors. A Systems and Data Working Group has been formed to identify community building functionality priorities and evaluate systems to meet those needs.

Once people start participating, we are looking into the best ways to recognize them. Dia from the People team has worked with a university to let a student get credit for their contributions and she’s turned this into a template other teams are excited about using.

I’ve also really enjoyed helping with a project to collect stories of Mozilla’s history. Once we have a compelling history, I think there’s a lot of potential to recognize contributors by showing how their contributions directly helped Mozilla reach new achievements.

I hope to share more often about other community building efforts going on, but my recent blogging history isn’t very encouraging. To keep up with the latest community building news, join us for the regular Grow Mozilla calls.

Looking into stats about getting involved with Mozilla

We recently encouraged people to volunteer at Mozilla as part of the 15th anniversary promotions and this drove a big jump in activity with a spike of over 1,700 people expressing interest in getting involved on one day.

Our mission really resonates and it is clear there is a connection between us talking about being a participatory community and people wanting to participate.

After the spike in activity leveled off, I was looking at the stats at arewegrowingyet.com and noticed some interesting things. One was that the mix of functional areas people were interested in changed.

Coding had been the most popular area of interest before the promotions, but interest in our education initiatives jumped to become the most popular. Interest in coding increased too, but by a smaller percent.

We had also recently started localizing the Get Involved page and this was clear in the stats too. There were jumps in activity across all locales (the chart for the Spanish version of the page is below).

I find it really encouraging that there is so much interest in getting involved across all of the things we do—including establish opportunities and new ones—and from all around the world. Exciting times

I just earned some badges!

Thanks to the Webdev Stewards and the Open Badges teams, Mozilla is now issuing badges to people who contribute to making our websites better.

I’ve done some work with the www.mozilla.org site so I’ve earned a few of these (I still need several more pull requests before I earn the 100 badge). They go very well with the The Les Orchard Seal of Approval badge I received earlier.

If you’d like to earn some of these badges, our websites are run as open projects so learn more about how to get involved with web development.

Recognizing contributions with Open Badges

The Creative team has just revealed the Webdev badge designs that were created by new contributor David Smiley. The Webdev team will be issuing these through badges.mozilla.org soon.

Many other teams are also looking at issuing badges and there will be a lot more to share about this over the coming months. I’ve been thinking of what comes after that and wanted to share some ideas.

The initial badges are built around specific tasks, but are there other types of badges we should create? I did a quick mockup above of my profile page on badges.mozilla.org to see what other types of badges could fit. This includes:

• A badge from another Mozillian saying thanks
• A badge for a Mozilla event I’ve attended
• A badge for some Mozilla swag I have
• A badge for a donation I’ve made to Mozilla
• A badge for a Firefox OS device I have—or want to have
• A badge for a Mozilla Space I’ve visited

I assume that some badges will be more effective at recognizing contributors and encouraging them to stay involved, but what are the right ones to focus on and how do we test them to make sure they’re helping?

Are there also different ways to display badges that might be more effective? The ReMo events timeline got me thinking about displaying badges according to when they were earned.

Being able to view your contribution history alongside a history of Mozilla might be very powerful. You could draw a connection between what you did (submitting patches to Firefox OS) and big community achievements (having a successful booth at MWC that went well in part because of having many cool demos that relied on your code).

I’d be interested to hear what people think about this. Are you considering issuing badges to contributors? What types of badges? How would you like contributors to be able to display those badges?

Lots going on with community building, part 2

Once again it’s been a few months since I’ve posted anything, but there has been a lot of blog-worthy things happening with community building at Mozilla to talk about.

We’ve made the first localizations of the Get Involved page live in Spanish, French and Dutch. Mozilla Hispano has also created an embeddable version of the Get Involved form that they’ve added to their site to make connecting with new volunteers even easier.

The Webdev Stewards are creating badges that can be given to people who help out with Mozilla’s web sites. We just finished an open design project to create the badges and will announce the winner of that soon. We also had a brown bag about what’s going on with badges for contributors if you’d like to learn more.

A number of interesting participation metrics projects have also been in the works, including a new dashboard showing contributions across Firefox releases. This has given us the ability to thank people making their first contributions with each Firefox release.

We’re also planning on getting people involved with community building together in person to make plans for the rest of the year and to make sure we’re focing limited resources on the highest priority community building needs. More on this coming soon.

I’ll try to blog more often about what I’m working on, but if not then look for another summary post in about 4 or 5 months

New Books By Old Authors

The last set of books I’ve read are new books by authors I’ve enjoyed reading for a long time (except for The Broom of the System which is an old book, but it’s in the list anyway).

• A Hologram for the King
• The Prague Cemetery
• The Broom of the System
• Both Flesh and Not

Up next: The Signal and The Noise

Lots going on with community building

I’ve moved most of my new posts to the about:community blog so there hasn’t been much activity on my personal blog lately.

There is a lot going on with community building at Mozilla though, so I wanted to do an update here for anyone not following that blog or Planet Mozilla Projects.

I’ve been working with Dia from the Capture Mozilla project to create a video that has tips for people just starting to get involved with Mozilla. We’re going to add in some clips from the recent MozCamp in Asia and then get this live to see if it’s helpful.

We’ve been working with David Eaves to create a series of community building workshops to see if this would be an effective way to help teams bring more people into their projects. The initial feedback has been positive and we’re thinking through how to build on this initial pilot project.

The review process for the two patch contributor dashboards that the Metrics team has created has been completed. There are two small tweaks we’ll be making soon and then we’ll be making these public. Look for an update soon on about:community.

On the day before MozCamp Asia, a group of Mozillians got together to share community building best practices and to work together on how we can make it easier for more people to get involved. That just wrapped up, so look for a post soon with more details.