I’ve been spending some time helping with the Mozilla Store. It has been rewarding to work on making a wider range of community items available, but I’ve noticed that there are some issues with the store that go beyond adding one new shirt or other item.
I’m interested in getting feedback about what we could be doing to make the store better and to find out what people like or don’t like about the current store. If you have thoughts, please comment (be honest—we know there’s room for improvement).
There are concrete things we can do to make the existing store better but it is worth thinking about some blue sky options too. For example, can we look at the vibrant community around Threadless and learn lessons that could build on how we’re engaging people on the Mozilla Community Store?
Note: Although I’m referring to the Mozilla store, there are three stores—one in the United States, one in the UK and a community store that features art posted by community members. One thing we could do to improve things is to clarify the roles of these different stores and make them feel more connected.